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Staff Directory

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Our Team

Pattie HallbergChief Executive Officer413-224-4030
Suzanne SmileyChief Operating Officer413-727-7120
Carole SteenChief Financial Officer508-749-3614
Alisa ThomasMembership Services Specialist508-749-3621
Alva RainsfordCustomer Care Specialist508-749-3600
Brandi BarcombProduct Program Manager413-224-4036
Carolyn PorterFacilities Manager413-224-4022
Cyndi DavisMembership Services Specialist508-749-3615
David LeiteSite Supervisor - Laurel Wood508-612-8967
Dana CarnegieCommunications Manager413-727-7122
Deborah MansfieldDirector of Business Operations413-727-7126
Erika TarinMembership Services Specialist413-224-4020
Ginger GordonMembership Services Coordinator508-749-3612
Glenda BeldenCustomer Care Specialist413-224-4021
Gulshan QadriAccounting Manager508-749-3616
Jamie MahonFund Development Specialist413-224-4037
Jeff SimonSite Supervisor - Green Eyrie413-475-0876
Joan AllardCustomer Care Specialist / Retail Manager508-749-3630
Kathleen WilsonProgram Specialist413-224-4038
Katie ChappellProgram Manager508-749-3604
Krystal HalfreyAccounting Associate508-749-3636
Laurie DimockCommunity Development Specialist413-224-4028
Lynne BrochuMembership Services Specialist508-749-3611
Kerry O’BrienCommunity Development Specialist508-749-3633
Melanie BonsuDirector of Development & Marketing/Communications 508-749-3623
Monica BaldygaDirector of Membership508-749-3610
Naisha HernandezMembership Services Specialist413-224-4027
Nancy HovhanesianData Information Specialist508-749-3606
Paulette ForbesCustomer Care Specialist / Part Time413-727-7137
Rachel KatlerMembership Services Specialist413-727-7124
Sara RowanSenior Director, Girl Experience413-727-7121
Sarah GuerinExecutive Services Assistant413-224-4031
Steve ChildsIT Support Specialist413-727-7123
Suzanne CroteauMembership Services Coordinator413-224-4024
Tammy BreenSpecial Events & Project Manager508-749-3608
Tammy GilpatrickCommunity Development Manager508-749-3639
Tyeshia RichardsonCustomer Care Specialist413-727-7128