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Staff Directory

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Our Team

Alisa ThomasMembership Services Specialist508-749-3621
Alva RainsfordCustomer Care Specialist(508) 749-3600
Brandi BarcombProduct Program Manager(413) 224-4036
Carole SteenChief Financial Officer(508) 749-3614
Cyndi DavisMembership Services Specialist(508)-749-3615
Dana CarnegieCommunications Manager(413) 727-7122
Deborah MansfieldDirector of Business Operations(413) 727-7126
Erika TarinMembership Services Specialist413-224-4020
Ginger GordonMembership Services Coordinator508-749-3612
Glenda BeldenCustomer Care Specialist(4130 727-7137
Gulshan QadriAccounting Manager508-749-3616
Jeff SimonSite Supervisor - Green Eyrie(413)-475-0876
Jim LooneySite Supervisor - Laurel Wood(508)-612-8967
Joan AllardCustomer Care Specialist(508) 749-3630
Katie ChappellProgram Manager(508) 749-3604
Krystal HalfreyAccounting Associate(508) 749-3636
Lynne BrochuMembership Services Specialist(508) 749-3611
Kerry O’BrienCommunity Development Specialist508-749-3633
Melanie BonsuDirector of Development & Marketing/Communications (508) 749-3623
Monica BaldygaDirector of Membership(508) 749-3610
Naisha HernandezMembership Services Specialist413-224-4027
Nancy HovhanesianData/Information Specialist(508) 749-3606
Nieves Ayala Executive Services Assistant(413) 224-4031
Norman WolframMaintenance Assistant - Bonnie Brae(413)-269-4481
Pattie HallbergChief Executive Officer(413) 224-4030
Rachel KatlerMembership Services Specialist(413) 727-7124
Sara RowanSenior Director, Girl Experience(413) 727-7121
Sarah GuerinCustomer Care Specialist(413) 224-4021
Steve ChildsIT Support Specialist(413) 727-7123
Suzanne CroteauMembership Services Coordinator(413) 224-4024
Suzanne SmileyChief Operating Officer(413) 727-7120
Tammy BreenSpecial Events & Project Manager(508) 749-3608
Tammy GilpatrickCommunity Development Manager(508) 749-3639
Wayne FisherSite Supervisor - Bonnie Brae(413)-475-0875