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Growth is our business.  Employees with the Girl Scouts of Central and Western Massachusetts are challenged and supported to excel individually and collectively in a fast-paced, dynamic environment.  Working with our volunteer partners, we help girls reach their fullest potential.

Girl Scouts of Central and Western Massachusetts (GSCWM) is an equal opportunity employer that strives to reflect the diversity of the communities we serve.  As a membership organization, we place a high value on Girl Scouts of the USA (GSUSA) membership.  Full-time, year-round employees are required to maintain annual membership with GSUSA and, as a benefit, we cover the annual expense.  We offer a comprehensive benefits package, generous time off and flexibility.

Share your talents and passion with an organization that builds girls of courage, confidence and character who make the world a better place!

Year-Round Full-Time Positions

To apply, forward a letter of interest with a resume or complete an application. All applications should be forwarded to:

Human Resources Department
Crossroads Business Park 
301 Kelly Way 
Holyoke, MA 01040

For salaried exempt positions, you must submit a cover letter with your resume for consideration. If you are subsequently scheduled for an interview, you will also be required to complete an employment application.    

Membership Services Specialist

Girl Scouts of Central and Western Massachusetts has a job opportunity for a goal driven self-starter who will be responsible for recruiting, training, and coaching volunteers to deliver high quality Girl Scout program.  The Membership Services Specialist exercises independent judgment and works collaboratively with cross functional teams to support our members and expand Girl Scouting opportunities for girls, primarily in Hampden County and surrounding towns. The successful candidate will have strong customer service, communication, conflict resolution, and computer skills as well as cultural competency.  Knowledge of the Girl Scout Program is a plus.

We’re looking for:

  • Bachelor’s Degree or Equivalent Experience
  • Demonstrated commitment to service excellence and customer satisfaction
  • Willingness to work a flexible schedule including frequent evenings and occasional weekends out working with our volunteers, especially during the fall when your schedule typically includes 3-4 evenings/week
  • Valid driver’s license, access to reliable transportation, and proof of insurance

In this entry-level job you’ll be using one of the pre-eminent software platforms as a daily tool,  have loads of career-building experiences, and build connections through a membership base that’s over 12,000 strong. Position is based in Holyoke, MA. The starting salary of $30,000 - $32,000 comes with excellent benefits, more paid time off than most, and the chance to jump-start your career in a position with real professional responsibility.