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Staff Directory

Not sure who to contact? Call 800-462-9100 (in MA) or 413-584-2602 (from everywhere else)

Our Team

Alisa ThomasMembership Services Specialist508-749-3621
Allison RichCustomer Care Specialist(508) 749-3634
Alva RainsfordCustomer Care Specialist(508) 749-3600
Beth OstroskyMembership Services & Training Specialist413-224-4027
Brandi BarcombProduct Program Manager(413) 224-4036
Carole SteenChief Financial Officer(508) 749-3614
Dana CarnegieCommunications Manager(413) 727-7122
Deborah MansfieldOperations/Business Manager(413) 727-7126
Fran LevineExecutive Services Manager(413) 224-4031
Ginger GordonMembership Services Coordinator508-749-3612
Glenda BeldenCustomer Care Specialist(4130 727-7137
Jeff SimonSite Supervisor - Green Eyrie(413)-475-0876
Jim LooneySite Supervisor - Laurel Wood(508)-612-8967
Katie ChappellProgram Manager(508) 749-3604
Lizz GordonProgram Specialist & Camp Green Eyrie Director(413) 224-4038
Lynne BrochuMembership Services Specialist(508) 749-3611
Kerry O’BrienCommunity Development Specialist508-749-3633
Melanie BonsuDirector of Development & Marketing/Communications (508) 749-3623
Monica BaldygaDirector of Membership(508) 749-3610
Naisha HernandezCustomer Care Specialist(413) 727-7128
Nancy HovhanesianData/Information Specialist(508) 749-3606
Norman WolframMaintenance Assistant - Bonnie Brae(413)-269-4481
Pattie HallbergChief Executive Officer(413) 224-4030
Rachel KatlerMembership Services Specialist(413) 727-7124
Sara RowanSenior Director, Girl Experience(413) 727-7121
Stacy HarperProgram Specialist & Camp Bonnie Brae Director(413) 224-4023
Steve ChildsIT Support Specialist(413) 727-7123
Suzanne CroteauMembership Services Coordinator(413) 224-4024
Suzanne SmileyChief Operating Officer(413) 727-7120
Tammy BreenSpecial Events & Project Manager(508) 749-3608
Tammy GilpatrickCommunity Development Manager(508) 749-3639
Wayne FisherSite Supervisor - Bonnie Brae(413)-475-0875
Gulshan QadriAccounting Manager508-749-3616
Cyndi DavisMembership Services Specialist(508)-749-3615
Krystal HalfreyAccounting Associate(508) 749-3636
Ashley BatlleCommunity Development Specialist413-224-4028
Melissa SherryPhilanthropy Assistant508-749-3617