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Renew her Girl Scout membership today!

Renew

You are more than a Girl Scout. 
You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™ powerhouse!

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. And this is the perfect place to do just that—a place where “Can I?” quickly turns into “I will!,” and there is no challenge we can’t overcome together. Because we are everyday optimists. Adventure-seekers. Self-starters. Problem-solvers. Change-makers. We are girls, troop leaders, mentors, advocates, parents, and Girl Scouts. We are G.I.R.L.s. And we can’t stop, won’t stop. 



Not yet a member? Join now

Give the gift of Girl Scouting with your renewal! Everyone who adds a donation of $35 or more when they renew is entered into a drawing to win one free week of 2019 Girl Scout Summer Camp

 

New to the online early renewal process or need a refresher? Check out these easy step-by-step instructions on how to renew membership.

Troop Leaders

As a Troop Leader, you can renew your girls through the online Member Community.

v If the troop is doing the renewal process, the council highly recommends having a meeting with your girl’s families prior to renewing girl’s memberships to determine how payment for the re-newel of their girl will happen

  1. Click on MY GS in the upper right hand corner of the navigation bar of this web page.
  2. Select “Member Profile” from the drop down menu
  3. Log in, using your Member Profile password. Issues logging in? Email info@gscwm.org  or
    call 413-584-2602
  4. Once you are in your profile, click on your troop tab. You will see a list of all girls and adults who have been previously registered in your troop.
  5. On the right hand side of your screen, you’ll want to select “NEXT YEAR” from the drop-down menu.
  6. You’ll see under the “Renewal Choice” heading the options to renew for those girls and adults who still need to renew for 2017. Simply select “Renew” for each of those girls and adults who will be renewing for the coming year.
  7. If you are trying to renew a girl who has been previously registered and you are getting an error message, please do not try to add her - call us for assistance to avoid creating a duplicate record.
  8. If you are unsure as to whether a girl is returning or not, please select "I'll decide later" instead of "Don't Renew." This way, if she chooses, she can still renew at a later date.
  9. You can also add a girl or adult to your troop! At the bottom of the screen where it says “ADD A NEW MEMBER TO TROOP,” simply select girl or adult and click GO!
  10. The screens will guide you through the remainder of the screens to complete your renewal for your troop.
Parents and Caregivers

Reserve your daughter spot in the troop. Don't let her miss out.

  1. Click on MY GS in the upper right hand corner of the navigation bar of this web page.
  2. Select “Member Profile” from the drop down menu
  3. Log in, using your Member Profile password.
    Issues logging in? 
    Email info@gscwm.org  or  call 413-584-2602.Once you are logged in, you will see your Household Membership Screen, and a list of all your family members who have been previously registered.
  4. On the right hand side of your screen, you’ll want to select “NEXT YEAR” from the drop-down menu.
  5. You’ll see under the “Renewal Choice” heading the options to renew. Simply select “Renew” for each family member who is renewing for the coming year.
  6. If you are unsure as to whether a family member is returning or not, please select "I'll decide later" instead of "Don't Renew." This way, she/he can still renew at a later date.
  7. You can also register a new girl or adult member! At the bottom of the screen where it says “ADD A NEW MEMBER TO HOUSEHOLD,” simply select girl or adult and click GO!
  8. The screens will guide you through the remainder of the screens to complete your renewal for your household.
Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.