Staff Directory

Our Team

Pattie Hallberg	Chief Executive Officer	413-224-4030
Suzanne Smiley	Chief Operating Officer	413-727-7120
Carole Steen	Chief Financial Officer	508-749-3614
Alisa Thomas	Membership Services Specialist	508-749-3621
Alva Rainsford	Customer Care Specialist	508-749-3600
Brandi Barcomb	Product Program Manager	413-224-4036
Carolyn Porter	Facilities Manager	413-224-4022
Cyndi Davis	Membership Services Specialist	508-749-3615
David Leite	Site Supervisor - Laurel Wood	508-612-8967
Dana Carnegie	Communications Manager	413-727-7122
Deborah Mansfield	Director of Business Operations	413-727-7126
Ginger Gordon	Membership Services Coordinator	508-749-3612
Glenda Belden	Customer Care Specialist	413-224-4021
Gulshan Qadri	Accounting Manager	508-749-3616
Jamie Mahon	Fund Development Specialist	413-224-4037
Joan Allard	Customer Care Specialist / Retail Manager	508-749-3630
Kathleen Wilson	Program Specialist	413-224-4038
Katie Chappell	Program Manager	508-749-3604
Krystal Halfrey	Accounting Associate	508-749-3636
Laurie Dimock	Community Development Specialist	413-224-4028
Lynne Brochu	Membership Services Specialist	508-749-3611
Kerry O’Brien	Community Development Specialist	508-749-3633
Melanie Bonsu	Director of Development & Marketing/Communications	508-749-3623
Monica Baldyga	Director of Membership	508-749-3610
Naisha Hernandez	Membership Services Specialist	413-224-4027
Nancy Hovhanesian	Data Information Specialist	508-749-3606
Paulette Forbes	Customer Care Specialist / Part Time	413-727-7137
Sara Rowan	Senior Director, Girl Experience	413-727-7121
Sarah Guerin	Executive Services Assistant	413-224-4031
Steve Childs	IT Support Specialist	413-727-7123
Suzanne Croteau	Membership Services Coordinator	413-224-4024
Tammy Breen	Special Events & Project Manager	508-749-3608
Tammy Gilpatrick	Community Development Manager	508-749-3639
Tyeshia Richardson	Customer Care Specialist	413-727-7128
Jessica Gonzalez	Program Specialist	413-584-2602 x7124
Thomas Stevens	Site Supervisor – Green Eyrie	413-475-0876