Our Council | Girl Scouts
Nicole is the Program Manager for a classified program at Raytheon in which she is responsible for $10M in annual revenue. She was previously the Maritime Portfolio Business Manager for Raytheon’s Space and Airborne Systems where she oversaw a team of four financial analysts and $200M in annual revenue. She has earned multiple team and personal awards for her creative approaches to financial processes. Nicole is an 8-year veteran of the U.S. Air Force where she worked as Base Finance Manager and served overseas. Nicole earned her Master’s Degree in Management with a concentration in Accounting from Worcester State University. She has volunteered with many organizations that include the American Red Cross, Worcester youth sports, and many animal-related causes. Originally from Minersville, PA, Nicole resides in Shutesbury, MA with her husband, son and two Australian Shepherds. When not working, she can be found spending time gardening, hiking, bird-watching, and teaching herself how to play the guitar. Nicole is completing her first term with the GSCWM Board of Directors, has served as the First Vice President and President since September 2023.
Christine is a Senior Vice President and the Chief Communications Officer for Fallon Health in Worcester. She is responsible for the organization’s internal and external communications functions, as well as its community engagement and charitable giving. Christine is the Immediate Past Chair of the Worcester Regional Chamber of Commerce Board of Directors, a member of the Board of Directors for the Massachusetts Taxpayers Foundation, a member of the Greater Worcester Community Foundation’s Development and Communications Committee, and an Emerita member of the Leadership Council for the United Way of Central Massachusetts’ Women’s Initiative. Additionally, she was recognized in 2008 by the Girl Scouts of Central and Western MA as a Woman of Distinction, chaired the 2015 and 2016 Worcester Women’s Leadership Conference, selected by the YWCA of Central MA as its 2017 recipient of the Katharine F. Erskine Award in Business and Law, and in 2019 named as one of the Worcester Business Journal’s Outstanding Women in Business. She graduated summa cum laude from Becker College where she received a Bachelor of Science in Business Administration. Christine has completed one term on the GSCWM Board of Directors.
Roberta is Vice President of Marketing for Greylock Federal Credit Union. She previously served as Director of Administrative Services within the Office of the Mayor and Public Information Officer for the City of Pittsfield. Roberta has a bachelor’s degree in Print Journalism from New York University and a master’s degree in Social and Public Policy and an Advanced Certificate in Project Management from SUNY Empire. Roberta has completed one term on the GSCWM Board of Directors and the Board Development Committee.
Ryan is an Insurance Producer with Braley Wellington Insurance Group in Worcester, Ma.  He is the Secretary on the GSCWM Board of Directors, the chair of the GSCWM Fund Development Committee, and a member of the Board Development Committee.  He was a member of the 2018 Forty under 40 class in the Worcester Business Journal. Ryan resides in Worcester where he attended and graduated from Assumption College. This will be Ryan’s fourth term on the GSCWM Board of Directors and third term on the Board Development Committee.  

Sheryl is Vice President Advisory Client Partner with Optum. With over 30 years’ experience in the health insurance and medical provider industry, Sheryl is an innovative and results-oriented executive and strategic thought leader with extensive experience in both operational and information technology domains committed to making healthcare work better.

In addition to her role as the Treasurer of the GSCWM, Sheryl is the President of the Healthcare Businesswomen’s Metro West chapter and a member of the board of advisors for the Macgregor Communications Boston Project Management Summit.  She is a member of CHIEF a private network for executive women to maximize leadership impact.

Sheryl has a Bachelor of Science in Business Administration from Bryant University and an MBA from Assumption University.  Sheryl has mentored college freshmen at Bryant University for several years in the freshman IDEA design thinking program as well as a mentor for college seniors in the Women in Leadership course. Sheryl resides in Shrewsbury, MA with her husband and has a son and two daughters.

Ryan is an Insurance Producer with Braley Wellington Insurance Group in Worcester, Ma.  He is the Secretary on the GSCWM Board of Directors, the chair of the GSCWM Fund Development Committee, and a member of the Board Development Committee.  He was a member of the 2018 Forty under 40 class in the Worcester Business Journal. Ryan resides in Worcester where he attended and graduated from Assumption College. This will be Ryan’s fourth term on the GSCWM Board of Directors and third term on the Board Development Committee.  
Roberta is Vice President of Marketing for Greylock Federal Credit Union. She previously served as Director of Administrative Services within the Office of the Mayor and Public Information Officer for the City of Pittsfield. Roberta has a bachelor’s degree in Print Journalism from New York University and a master’s degree in Social and Public Policy and an Advanced Certificate in Project Management from SUNY Empire. Roberta has completed one term on the GSCWM Board of Directors and the Board Development Committee.

Suzanne has served as the Chief Operating Officer for the Girl Scouts of Central and Western Massachusetts (GSCWM) since the council was formed in January, 2008. For 19 years, she served as the CEO of the Girl Scouts of Western Massachusetts and, prior to that, for seven years as Executive Director and one year in an entry level position for the Girl Scouts of the Sierra Nevada based in Reno, NV.Ms. Smiley was a Certified Girl Scout Executive Director/CEO, earned a Certificate in Nonprofit Management from the Mandel Center for Nonprofit Organizations at Case Western Reserve University, and completed an 11 day executive seminar in nonprofit management through the Harvard School of Business. In addition, she completed the Harvard Law School Program on Negotiation and numerous other short courses on fundraising, human resources management, and organizational change.

Suzanne has volunteered in many capacities, including serving as chapter president of Business Networking International, board member and secretary for the Employer’s Association of Western Massachusetts, board member for the Human Services Forum, and various officer positions with the Association of Fundraising Professionals. In addition Suzanne was the Town of Gill Planning Board Chair for 17 years and Zoning Board of Appeals Chair from 2006 to the present. She is currently a Music Minister and is a former religious education instructor at St. Patrick’s Church in Northfield, MA.

Carole, is the Chief Financial Officer of the Girl Scouts of Central and Western Massachusetts. Carole joined Girl Scouts in 2000 and eagerly continued her duties through the 2008 merger. While taking a nine year hiatus from the workforce to raise her children, Carole earned a Master of Science in Accountancy from Bentley University. Carole has been involved in numerous community service projects and plans to continue her community service through her relationship with social organizations and as a board member of The Health Foundation of Central Massachusetts.

Deborah joined GSCWM in 2010, as office manager in Leeds, before it moved to its current location in Holyoke. In her formative years, Deborah was a Girl Scout in North Adams, and then a Troop Leader. Deborah studied Social Anthropology, as well as many accounting & business courses and earned her degree in computer science. Deborah has volunteered in various ways over the years; at a food co-op, as a member of the auxiliary fire department, and creator of a food share community program. Over her career, she has held various management positions; developed through extensive experience as an operations manager, office manager, administrative assistant and office administrator.

Growing within the GSCWM organization she has learned the shop functions, site rentals, team building, and has been instrumental in developing the Information and Referral (I&R) department. Deborah aids in resolving challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. She emphasizes strong communication, managerial, customer service and organizational skills.

Monica has been with GSCWM professionally, since 2005, bringing with her a long standing relationship in membership. Monica was a Girl Scout for five years, her mother, taking a tip from a school nun, signed her up to join Girl Scouts. As a mother of three girls, Monica got involved with the Girl Scouts again, volunteering for their troop. She was a Brownie troop co- leader for nine years and a Junior troop co-leader for two years. Monica’s other volunteer opportunities included running her town’s girls softball league, volunteering at her church all while attending school part-time. She has worked for Nichols College, before working for the health department at Head Start. Monica felt that working as a Membership Specialist for GSCWM, where she could marry her devotion and love of children, with her GS volunteer knowledge, was a win, win. As a support specialist for GSCWM, Monica has overseen half the service units in Central and Western MA, at one point or another. Through hard work, and mentorship from many wonderful staff and volunteers, Monica worked her way up from membership specialist to director of membership services. A proud Girl Scout lifetime member who is also the proud mother of three Girl Scout lifetime members. She understands and embraces the organization, its mission and it members. Monica is a very proud Cuban born American citizen who calls Webster, Massachusetts home.
Sara has been a part of the Girl Scouts of Central and Western Massachusetts since 2012 when she began as Product Program Manager and then transitioned to Senior Director, Girl Experience. In this capacity, Sara is responsible for all girl activities including programs, camps, and product programs. Sara’s background is in product and brand management where she has over 20 years’ experience from roles at Timex Corporation, Yankee Candle Company, Kanzaki Specialty Papers and most recently at Pioneer Nutritional Formulas as Director of Marketing and Brand Manager. Sara has an MBA from the Isenberg School of Management at the University of Massachusetts, Amherst and an undergraduate degree in government from Smith College.
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