Our Council | Girl Scouts
Nicole is the Program Manager for a classified program at Raytheon in which she is responsible for $10M in annual revenue. She was previously the Maritime Portfolio Business Manager for Raytheon’s Space and Airborne Systems where she oversaw a team of four financial analysts and $200M in annual revenue. She has earned multiple team and personal awards for her creative approaches to financial processes. Nicole is an 8-year veteran of the U.S. Air Force where she worked as Base Finance Manager and served overseas. Nicole earned her Master’s Degree in Management with a concentration in Accounting from Worcester State University. She has volunteered with many organizations that include the American Red Cross, Worcester youth sports, and many animal-related causes. Originally from Minersville, PA, Nicole resides in Shutesbury, MA with her husband, son and two Australian Shepherds. When not working, she can be found spending time gardening, hiking, bird-watching, and teaching herself how to play the guitar. Nicole is completing her first term with the GSCWM Board of Directors, has served as the First Vice President and President since September 2023.
Christine is a Senior Vice President and the Chief Communications Officer for Fallon Health in Worcester. She is responsible for the organization’s internal and external communications functions, as well as its community engagement and charitable giving. Christine is the Immediate Past Chair of the Worcester Regional Chamber of Commerce Board of Directors, a member of the Board of Directors for the Massachusetts Taxpayers Foundation, a member of the Greater Worcester Community Foundation’s Development and Communications Committee, and an Emerita member of the Leadership Council for the United Way of Central Massachusetts’ Women’s Initiative. Additionally, she was recognized in 2008 by the Girl Scouts of Central and Western MA as a Woman of Distinction, chaired the 2015 and 2016 Worcester Women’s Leadership Conference, selected by the YWCA of Central MA as its 2017 recipient of the Katharine F. Erskine Award in Business and Law, and in 2019 named as one of the Worcester Business Journal’s Outstanding Women in Business. She graduated summa cum laude from Becker College where she received a Bachelor of Science in Business Administration. Christine has completed one term on the GSCWM Board of Directors.
Roberta is Vice President of Marketing for Greylock Federal Credit Union. She previously served as Director of Administrative Services within the Office of the Mayor and Public Information Officer for the City of Pittsfield. Roberta has a bachelor’s degree in Print Journalism from New York University and a master’s degree in Social and Public Policy and an Advanced Certificate in Project Management from SUNY Empire. Roberta has completed one term on the GSCWM Board of Directors and the Board Development Committee.
Ryan is an Insurance Producer with Braley Wellington Insurance Group in Worcester, Ma.  He is the Secretary on the GSCWM Board of Directors, the chair of the GSCWM Fund Development Committee, and a member of the Board Development Committee.  He was a member of the 2018 Forty under 40 class in the Worcester Business Journal. Ryan resides in Worcester where he attended and graduated from Assumption College. This will be Ryan’s fourth term on the GSCWM Board of Directors and third term on the Board Development Committee.  

Sheryl is Vice President Advisory Client Partner with Optum. With over 30 years’ experience in the health insurance and medical provider industry, Sheryl is an innovative and results-oriented executive and strategic thought leader with extensive experience in both operational and information technology domains committed to making healthcare work better.

In addition to her role as the Treasurer of the GSCWM, Sheryl is the President of the Healthcare Businesswomen’s Metro West chapter and a member of the board of advisors for the Macgregor Communications Boston Project Management Summit.  She is a member of CHIEF a private network for executive women to maximize leadership impact.

Sheryl has a Bachelor of Science in Business Administration from Bryant University and an MBA from Assumption University.  Sheryl has mentored college freshmen at Bryant University for several years in the freshman IDEA design thinking program as well as a mentor for college seniors in the Women in Leadership course. Sheryl resides in Shrewsbury, MA with her husband and has a son and two daughters.

Ryan is an Insurance Producer with Braley Wellington Insurance Group in Worcester, Ma.  He is the Secretary on the GSCWM Board of Directors, the chair of the GSCWM Fund Development Committee, and a member of the Board Development Committee.  He was a member of the 2018 Forty under 40 class in the Worcester Business Journal. Ryan resides in Worcester where he attended and graduated from Assumption College. This will be Ryan’s fourth term on the GSCWM Board of Directors and third term on the Board Development Committee.  
Roberta is Vice President of Marketing for Greylock Federal Credit Union. She previously served as Director of Administrative Services within the Office of the Mayor and Public Information Officer for the City of Pittsfield. Roberta has a bachelor’s degree in Print Journalism from New York University and a master’s degree in Social and Public Policy and an Advanced Certificate in Project Management from SUNY Empire. Roberta has completed one term on the GSCWM Board of Directors and the Board Development Committee.

Theresa Lynn, CEO of Girl Scouts of Central and Western Massachusetts, has made a life-long career of serving others in mission-driven organizations. Her strong commitment to community engagement and her passion for the wellbeing of children and families led her to previous roles as Senior Vice President of the United Way of Central Massachusetts where she focused on connecting people and much needed resources; as the executive director for Back on My Feet, addressing homelessness and job insecurity in Boston; and as executive director for ReadBoston where she ran the only comprehensive early literacy program in the city for 14 years.

Theresa serves as a board member for the Worcester Education Collaborative as well as the BioBuilder Education Foundation. She holds a master’s degree in public administration from Harvard Kennedy School in Cambridge, an MBA from Boston University, and a bachelor’s degree in economics from the College of Holy Cross in Worcester. Her contributions to the community have been acknowledged with a Heroes Among Us award from the Boston Celtics, and recognition as a Top 40 under 40 in Boston by the Boston Business Journal. 

Suzanne has served as the Chief Operating Officer for the Girl Scouts of Central and Western Massachusetts (GSCWM) since the council was formed in January, 2008. For 19 years, she served as the CEO of the Girl Scouts of Western Massachusetts and, prior to that, for seven years as Executive Director and one year in an entry level position for the Girl Scouts of the Sierra Nevada based in Reno, NV.Ms. Smiley was a Certified Girl Scout Executive Director/CEO, earned a Certificate in Nonprofit Management from the Mandel Center for Nonprofit Organizations at Case Western Reserve University, and completed an 11 day executive seminar in nonprofit management through the Harvard School of Business. In addition, she completed the Harvard Law School Program on Negotiation and numerous other short courses on fundraising, human resources management, and organizational change.

Suzanne has volunteered in many capacities, including serving as chapter president of Business Networking International, board member and secretary for the Employer’s Association of Western Massachusetts, board member for the Human Services Forum, and various officer positions with the Association of Fundraising Professionals. In addition Suzanne was the Town of Gill Planning Board Chair for 17 years and Zoning Board of Appeals Chair from 2006 to the present. She is currently a Music Minister and is a former religious education instructor at St. Patrick’s Church in Northfield, MA.

  

Laurie came to GSCWM in February 2026, having worked in non-profit finance for more than 16 years, most recently as Senior Director of Finance and Administration at Abby’s House, central Massachusetts’ largest provider of shelter and supportive housing for women and children experiencing poverty, domestic violence, substance abuse and mental health challenges.  She previously worked as Director of Finance and Operations for Habitat for Humanity MetroWest/Greater Worcester.

She has a Bachelor’s Degree in Classical and Near Eastern Archaeology from Bryn Mawr College and completed the coursework for a PhD in Archaeological Studies at Boston University.  A trip to Olduvai Gorge in Tanzania in 2001 inspired Laurie to change her focus from the ancient world to the modern one and sealed her commitment to providing opportunities for growth and development for underserved and marginalized populations.  She returned to Tanzania and worked for 2 years as Director of Finance and Operations at D-Tree International, a non-profit using digital technology to improve diagnostic accuracy and delivery of appropriate care by rural health workers.  She completed the Certified Nonprofit Accounting Professional (CNAP) program at Financial Management Associates Institute in 2017.

Laurie grew up in Worcester County and is proud to support an organization that creates opportunities for girls in her own community. A Girl Scout from Brownies through Seniors, she also attended camps Laurel Wood and Green Eyrie. She credits Girl Scouts with instilling values that continue to guide and motivate her. Laurie lives in Worcester and is the mother of two adult sons.

Monica has been with GSCWM professionally, since 2005, bringing with her a long standing relationship in membership. Monica was a Girl Scout for five years, her mother, taking a tip from a school nun, signed her up to join Girl Scouts. As a mother of three girls, Monica got involved with the Girl Scouts again, volunteering for their troop. She was a Brownie troop co- leader for nine years and a Junior troop co-leader for two years. Monica’s other volunteer opportunities included running her town’s girls softball league, volunteering at her church all while attending school part-time. She has worked for Nichols College, before working for the health department at Head Start. Monica felt that working as a Membership Specialist for GSCWM, where she could marry her devotion and love of children, with her GS volunteer knowledge, was a win, win. As a support specialist for GSCWM, Monica has overseen half the service units in Central and Western MA, at one point or another. Through hard work, and mentorship from many wonderful staff and volunteers, Monica worked her way up from membership specialist to director of membership services. A proud Girl Scout lifetime member who is also the proud mother of three Girl Scout lifetime members. She understands and embraces the organization, its mission and it members. Monica is a very proud Cuban born American citizen who calls Webster, Massachusetts home.
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